Support 'The Vital Component'
Our customers say it's a vital area in which we excel.

FTL will work closely with you, from pre-sales enquiry to delivery and post sales support - to provide an essential technical, advisory and installation resource.

"Good response. Excellent service."
Tony Sims. IPC

Pre-sales Support
Even on your first contact with Fibre Technologies you will realise why our customers return time after time. We resolve youR applications and issues not just sell to you. You will have a partner in your search for the most cost effective solution and you benefit in many other ways such as our:
• Technology guidance and training
• Application mentoring
• Achieve greater vision of potential technical issues
• A Virtual team of specialists at hand

"Fibre Optics is a new area for us and FTL were really
helpful, advising and giving us exactly what we
needed to meet our requirements."
Richard Parkes. Control Equipment Ltd.
(Fire alarm control panel manufacturer)

Technology mentoring
As part of our value add ethos, we offer what has been said to be, extra- ordinary service, of free technology mentoring where you can enjoy an update or complete refresh of issues and challenges facing you now, or to come.
• Training of product purchased
• Knowledgeable on your applications and solutions
• Dedicated support engineers
• Rapid response to your needs
• Appreciation of your issues

"We enjoy a long term relationship with FTL. They approach our business in a professional manner and their products score high."
Daniel Myles-Abadoo.
Group Purchasing, Telewest

Customer Installation & Commissioning
With the constant pressure for cost reductions and quicker return on investment many of our customers require a virtual installation and technical resource for product installation and commissioning. We offer, what our customers have said to be, a unique service by providing a rapid product delivery, installation & commissioning.

'A virtual member of your team'.

"FTL is sympathetic to our business aims. Always very easy to do business with, they're knowledgeable, offer good advice and are able to offer alternative suggestions to meet our requirements. Quick to respond and deliver on time"
Tim Panayiotou. StorageTek